Privacy Policy

Information We Collect

We may collect information you provide directly, information generated through your use of Traaks, and information collected automatically.

• Account information, such as your name, username, email address, phone number, password, and profile photo.
• Profile and preference information, such as your home city, favorite places, saved lists, tags, labels, dietary preferences, or other details you choose to add.
• User content, such as place ratings, reviews, notes, photos, comments, messages, reactions, and other content you add or share in Traaks.
• Group and invitation information, such as the people you invite, Groups you join, and permissions or visibility settings you select.
• Communications with us, including support requests, feedback, survey responses, or messages sent through social media or email.
• Device and usage information, such as browser type, device type, operating system, IP address, pages or screens viewed, access times, and interactions with the app.
• Location information, including general location and, if you authorize it, precise device location used to help you find, save, and rate places.

Information About Other People

Traaks may let you invite friends or contacts to join a private Group. If you provide contact information for another person, you should only do so with their permission. We use that information to send or manage the invitation and operate the invite-only experience.

How We Use Information

We use information to provide, personalize, protect, and improve Traaks. This may include using information to:

• Create and maintain your account and profile.
• Operate private Groups, invitations, ratings, lists, maps, messaging, and other app features.
• Show you reviews, recommendations, and place information from people in your trusted Groups.
• Remember your preferences and personalize your experience.
• Send service messages, support responses, security alerts, and product updates.
• Analyze usage, troubleshoot issues, prevent fraud or abuse, and improve Traaks.
• Comply with legal obligations and enforce our terms and policies.

How We Share Information

Traaks is designed around private Groups, but some sharing is needed to run the service. We may share information:

• With other users in your Groups, based on your settings and the content you choose to share.
• With service providers that help us host, operate, analyze, support, secure, and improve Traaks.
• With third-party services you choose to connect to Traaks.
• With professional advisors, authorities, or other parties when necessary for legal, safety, security, or compliance reasons.
• In connection with a business transaction, such as a merger, financing, acquisition, or sale of assets.

We do not intend Traaks to be a public review platform. Content you share in Traaks should generally be visible only according to the Group and privacy settings available in the app.

Your Choices

You may be able to access, update, or delete certain account information through the app. You can also adjust app permissions, such as location access, in your device settings. Marketing emails, if any, may include an unsubscribe option, though we may still send service-related messages.

If you close your account, we may delete, anonymize, or retain certain information as needed for legal, security, fraud-prevention, backup, or legitimate business purposes.

Cookies and Similar Technologies

Our website and app may use cookies, pixels, local storage, analytics tools, or similar technologies to operate Traaks, understand usage, and improve the experience. You can control some of these technologies through your browser or device settings.

Third-Party Services

Traaks may contain links or integrations with third-party websites, apps, maps, login providers, payment processors, app stores, or other services. We are not responsible for the privacy practices of those third parties, and their policies apply to their handling of your information.

Security

We use reasonable technical, organizational, and administrative safeguards designed to protect information. No online service is fully secure, so we cannot guarantee that information will always remain protected.

Data Retention

We keep information for as long as reasonably necessary to provide Traaks, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud or abuse, and support legitimate business purposes. When information is no longer needed, we may delete, anonymize, or securely retain it in accordance with applicable law.

International Data Transfers

Traaks may be operated from the United States and may use service providers in the United States or other countries. Your information may be processed in locations where privacy laws differ from those in your country, state, or province.

Children

Traaks is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you by updating the date above, posting the revised policy, or using other reasonable means. Your continued use of Traaks after an update means the revised policy applies to your use of the service.

Contact

For privacy questions, requests, or concerns, contact Traaks at: [email protected].